1. Does the travel adapter support voltage conversion?
No. This product is a travel adapter, not a voltage converter. Please ensure your devices support the local voltage range 100–250V before use to avoid damage.
FAQs
2. Which countries/regions does the Travel Adapter support?
It supports 200+ countries and regions, including:
- US / Canada
- UK
- EU countries / China
- Japan / South Korea
- Australia / New Zealand
Before traveling, please confirm the plug standard used in your destination.
3. What is the power output of the ports?
USB-C Single Port (Varies by Model):
| Model | Max Output |
|---|---|
| VisaPro 170W | Up to 140W |
| VisaGo 100W | Up to 100W |
AC Outlet: Up to 2500W Max
Output is dynamically distributed based on connected devices.
4. Which devices can be charged with the travel adapter?
Suitable for:
- Laptops
- Tablets
- Smartphones
- USB-C / USB-A devices
Notes:
- VisaPro 170W supports high-power laptops.
- VisaGo 100W supports up to 100W charging.
- Use USB-C1 for optimal performance.
5. What is the warranty policy?
24-month warranty from delivery date. Contact: support@arsmel.com
6. Which fast-charging protocols does the Travel Adapter support?
Supported standards: QC, FCP, AFC, PPS, BC1.2
| Model | PD Support |
|---|---|
| VisaPro 170W | PD 3.1 |
| VisaGo 100W | PD 3.0 |
| VisaGo 70W | PD 3.0 |
Ensures compatibility with mainstream devices worldwide.